Coaching Through Effective Feedback


By Paul Jerome   
Regardless of how complex and sophisticated the "high-tech" business world becomes, people still need to communicate comfortably and effectively with other people. Giving and receiving performance feedback successfully is one of the most critical and difficult—yet often undeveloped and undervalued—interpersonal skills in the modern workplace. This guidebook will give you a solid foundation for preparing and providing meaningful feedback using the powerful Feedback Planner tool. (Paperback)