Continuous Improvement Tools, Volume 2

By Richard Chang and
Matthew Niedzwiecki  

Building upon the tools introduced in Volume 1, this guidebook offers eight additional tools to support your process improvement initiatives including: Tree Diagram, Pareto Chart, Sequence Flow Chart, Process Flow Chart, Scatter Diagram, Run Chart, Control Chart, and Histogram. A selection matrix is included to help choose the right tool for the right situation. (Paperback)