Process Reengineering In Action

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By Richard Chang 

If your organization needs a major overhaul—not a minor tweak—reengineering may be the answer. Reengineering a process or processes, requires the fundamental rethinking and redesigning of existing process tasks and operating structure in order to achieve dramatic improvements in performance. It's not simple, but using the model laid out in this guidebook, you will learn how to successfully plan and implement a reengineered process. (Paperback)